Salesforce.com is the enterprise cloud computing company. Our portfolio of Software-as-a-Service (SaaS) applications, including our award-winning customer relationship management (CRM), has revolutionized the ways that customers manage and share business information over the Internet. Salesforce.com has evolved from a startup founded by four people in a cramped San Francisco apartment ten years ago to a company described by Barron”™s as “the fastest growing business software company in the world.” With more than 3,800 employees, over $1.3B in annual revenues, and over 68,000 customers worldwide, we are proud to contribute to the success of companies of all sizes, in all industries, around the globe. According to Gartner, 25% of all software will be deployed via the cloud computing model by 2011. No matter how you slice it, the future of software is cloud computing. Consider joining the cloud computing leader, Salesforce.com, and be part of the team that is creating this future.

As a UNIX Systems Admininstrator in the Technical Operations organization, the ideal candidate will join the team responsible for the entire management lifecycle of the systems and storage supporting the Salesforce.com on-demand CRM service.

This includes, but is not limited to: system capacity (CPU/memory) planning, systems design and integration, hardware / software / OS maintenance for both servers and storage systems, ongoing systems configuration management, and ownership of all systems and storage in all data center facilities in which Technical Operations maintains a presence.

Responsibilities:

The Senior Systems Administrator is responsible for all aspects of the Jigsaw production data center services including servers, operating systems, storage, and supporting systems.

Duties:
* Manage an international, 24-7/always-on, multi-site infrastructure.
* Design, implement, and operate a scalable and reliable systems infrastructure supporting a fast growth hosted service.
* Ensure proper security, monitoring, alerting, and reporting for the infrastructure.
* Troubleshooting and resolving escalated issues.
* Capacity planning for all aspects of the infrastructure.
* Developing and maintaining processes, tools, and documentation in support of the production environment.
* Participation in an on-call rotation.

Required Skills/Experience:

* Experience running medium to large scale (100+ servers) Linux/UNIX production environments, preferably as part of an online service provider environment.
* Strong working knowledge of Linux/UNIX internals and core systems services (DNS, smtp, syslog, etc).
* Hands on experience running SAN solutions.
* Tools development: experience developing systems automation tools (using shell, PHP, Perl, etc).
* Excellent verbal and written communication skills.
* Minimum of 3 years administration experience with multiple versions of Linux/UNIX.
* Must be strong with systems/configuration management (Puppet, CFEngine, etc.)

Desired Skills:

* Experience with open source monitoring and alerting systems (nagios, cacti, etc).
* Experience with MySQL, Java, Perl, or PHP.
* IP network experience: significant experience with switching/routing/security/slb/gslb.
* Familiarity with Netscaler systems.
* Experience with VMware or XEN based virtualization.

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